Have a question, issue, or feedback? Reach out and we'll get back to you as soon as possible.
Email: restaurants@towntap.app
For restaurant onboarding and partnership inquiries.
Town Tap LLC
690 Glen Eden Court
Aurora, OH 44202
Tap "Forgot Password" on the sign-in screen and enter your email. You'll receive a reset link within a few minutes.
Go to Profile → Delete Account, or Settings → Delete Account, in the app. Your account is deleted straight away. Orders you have already placed stay with the restaurant for their records, without your name or contact details. You can also email support@towntap.app.
Cashback appears on the Rewards tab. New cashback has a 7-day vesting period before it can be redeemed. Cashback expires 365 days after earning. Note: cashback is earned on app orders only — orders placed on the website don't earn cashback.
Email support@towntap.app with your order details and we'll help resolve it.
Tap the flag icon on any review to report it. You can also block users from your profile. Reports are reviewed within 24 hours.